More than a caregiver. A whole team.
Your caregiver is there for the agreed-upon hours. Medna Concierge is the team behind everything else, every question, change, and need that comes up, so your family always has one place to turn.
Your caregiver covers the hours. We cover everything else.
Home care is more than someone in the home on a set schedule. It's the questions, the changes, the appointments, and the things that come up around it. Concierge is the dedicated team that owns all of it, so it never falls to your family.
One team, one number
A dedicated team that knows your family and your plan. No call-center roulette, no starting over each time.
Everything outside the hours
Your caregiver covers the scheduled visit. We cover every question, concern, and need that comes up around it.
Appointments & logistics
We help schedule and track medical appointments and the details around care, so nothing slips.
Changes & requests
Need more hours, fewer, a different service, or a new caregiver? One call and we handle it.
Coverage, handled
If a caregiver is ever out, we arrange a qualified replacement, so there's never a gap.
Everyone in sync
Caregivers, nurses, and your family, all working from one shared plan of care.
The coordination behind complex care in New York, now part of home care in New Jersey.
Medna has spent years coordinating care for complicated cases in New York, navigating providers, schedules, and systems so families don't have to carry it alone.
Medna Concierge brings that same coordination to every New Jersey home care plan, at no extra cost.
Instead of you chasing the agency, the nurse, and the schedule, one coordinator keeps them aligned.
Concierge isn't a premium tier. It's standard with every Medna Home Care plan.
A registered nurse oversees the clinical plan; the concierge team handles everything around it.
Included with every plan. Always.
Concierge isn't an add-on or a premium upgrade. It comes standard with Medna Home Care, because coordinating care well is part of good care, not an extra to bolt on.
A dedicated team, not a hotline.
Concierge is staffed by real people whose job is everything around your care, not a number that rings into a void.
Your Concierge team
A dedicated team, not a single person, whose whole job is staying on top of everything around your care.
Nurse oversight
A registered nurse shapes and reviews the clinical plan, and adjusts it as needs change.
One shared plan
Everyone, caregivers, nurses, and family, works from the same plan, kept in sync for you.
Every Medna plan comes with a whole team.
Start with a complimentary in-home assessment. We'll explain exactly how Concierge supports your family, at no extra cost.